Tools that toast your reputation... not turn it into toast

Building trust with customers? You’ve never had it this good.

Features

Discovery

Invite Your Customers

Invite Your Customers

Invite Your Customers

Invite Your Customers

Start building trust quickly and easily by inviting your customers to leave a review. Custom email templates allow you to better tailor your message to your audience to collect even more reviews.

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Company Profile

Company Profile

Company Profile

Company Profile

Your company profile page complements your website with a collection of unbiased reviews, further establishing credibility. Use your page as an opportunity to introduce your company and products - showcasing your exceptional customer support will help to build trust.

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Statistics

Statistics

Statistics

Statistics

Accurately assess the success of your review engagement efforts with a range of analytics, ensuring you realize the maximum return on your investment in Trustpilot. Use the data gathered to improve your review request hit rate for even greater success.

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Acquisition

TrustScore/Rating Distribution

TrustScore/Rating Distribution

TrustScore/Rating Distribution

TrustScore/Rating Distribution

Your TrustScore is an instant measure of customer satisfaction based on genuine client feedback. Share your TrustScore on your website to boost trust and improve customer acquisition rates.

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TrustBox

TrustBox

TrustBox

TrustBox

Customize the TrustBox to showcase your TrustScore and reviews in key conversion spots. Place them on any page of your website to increase trust and improve sales conversions by up to 60%.

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Google Seller Ratings

Google Seller Ratings

Google Seller Ratings

Google Seller Ratings

Use the power of search engines to publicize your customer satisfaction ratings. Google uses Trustpilot to share ratings data that can be displayed against your search results, increasing click through rate by up to 17% and reducing the cost of online marketing.

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Retention

Review Monitoring and Response

Review Monitoring and Response

Review Monitoring and Response

Review Monitoring and Response

Use your Trustpilot account to read and respond to customer reviews. Your feedback publicly proves your commitment to customer service, encouraging buyers to shop with you again.

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Instant Review Notifications

Instant Review Notifications

Instant Review Notifications

Instant Review Notifications

Stay on the ball and respond to reviews quickly, thanks to automated notifications. The sooner you can respond to feedback, the more valued your client feels. And the more likely they will be to return in the future.

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Facebook Integration

Facebook Integration

Facebook Integration

Facebook Integration

Use the power of Facebook to target your customers with adverts, based on review data from Trustpilot. You can also share ratings and reviews on your company Facebook page, further increasing exposure.

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Advocacy

Automatic Feedback Service

Automatic Feedback Service

Automatic Feedback Service

Automatic Feedback Service

By linking your ecommerce platform with Trustpilot, you can automatically send review requests to your customers every time they make a purchase. You can then focus on putting that feedback to work, improving customer satisfaction levels and retention rates.

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Social Sharing

Social Sharing

Social Sharing

Social Sharing

Empower your customer advocates to share reviews and recommendations to their contacts and networks. You can also share content automatically on your business’s Facebook or Twitter pages thanks to native integration tools.

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Embedded Review Form

Embedded Review Form

Embedded Review Form

Embedded Review Form

You can add the embedded review form to your website to make feedback collection quick and simple for customers. The easier the process is, the more likely they are to complete it.

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