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Features

Respond to and report reviews

Dashboard and analytics

Company and location profile pages

Automated review invitations (Service, Locations, and/or Product Reviews)

Marketing assets

Trustpilot widgets

Available integrations

Access to third party integrations (Zendesk, Slack, Hootsuite etc)

Customization

Support

Dedicated account manager

Invite past customers in the first 90 days

Social sharing on Twitter, Facebook, and LinkedIn

Review tags

Manage user access to platform features

Image Generator for social media content creation

Google Seller Ratings and Product Ratings, Bing and Yahoo Merchant Reviews

Access to add-on modules for additional features

Access to Trustpilot API

Free Plan

For everybody

Basic performance dashboard

Includes ads

100 per month

Not available

2 widgets, showcase review count and collector reviews

Collect reviews with eCommerce integrations

Limited customization

Web and email

Capped

Integrate with, and share your star rating to social platforms

No

Standard Plan

For small businesses

Consumer feedback analytics and benchmarking

Ad-free, add personalized brand messaging

500 per month

Downloadable marketing graphics and templates

8 widgets, showcase star-rating

Showcasing, support, and CRM integrations

Basic profile page customization

Live chat, phone support

Capped

Automate review posting to social media and measure insights with the social performance dashboard

Add-on

Scale Plan

For growing businesses

Additional insight into organic reach and invitation performance

Add Facebook like box, and custom promotion and guarantee sections

Unlimited

Downloadable marketing graphics and templates

22 widgets, showcase review content

Showcasing, support, and CRM integrations

Additional showcasing, invitation, and profile page customization

Live chat, phone support

Unlimited

Automate review posting to social media and measure impact with the social performance dashboard

Add-on