Build a Trusted Brand

8 Tips to make your marketing matter this year

Wednesday, January 13, 2021
new year business resolutions marketing

You’ve exchanged presents, eaten too much and had time to relax. You deserved it after your big Christmas sales push.

But your brand, much like you, is only sleeping for a while. Soon it’s back to driving sales, making your marketing matter and more.

For some of us, that means reacting with a lengthy sigh. For others, getting back in the loop means excitement.

However you feel, getting back up to speed in the New Year can be tough – even for the most dedicated marketers.

Well, we’ve prepared 8 tips not only to re-energise your marketing in the New Year, but to reignite the passion of your customers too.

Let’s take a look at what you can do...

Tip #1: Rest and reflect

Sure, getting back up to speed as quick as possible is key – but we can’t perform at 100% all the time.

Stress really can damage your life (your brand included). According to the Mental Health Foundation in the UK, 74% of adults say they’ve been so stressed at work that they’ve been unable to cope. Figures for the US are similar, at 77%.

Don’t rush back into the content marketing machine, for your sake and the sake of your marketing. When we’re stressed, we can’t think straight. We fall into old patterns of behaviour and churn out the same stuff.

Reflect on your efforts from last year. See what worked and what didn’t. Plan some themes you want to tackle in the coming year. Then get stuck in.

Remember: Your customers are still slowly coming back to life too, so they won’t begrudge a little time off either.

Tip #2: Wish your customers well even after Christmas

Imagine if we all got back to work on the 3rd of January, said hello quickly, and then just got back into our routine as if nothing had happened. Is that odd to you? Didn’t a significant holiday just happen that we should acknowledge?

Simply asking how the holidays have gone, or talking about what you’ve been doing, especially after the year we've all had, is a surefire conversation starter.

So why miss this opportunity with your customers?

Welcome them back following the New Year. Send them well wishes for their holiday period. Perhaps even entice customers you’re looking to reactivate with a special New Year offer.

But don’t just pretend we didn’t all take a well-earned break. We’re only human.

Tip #3: Welcome what’s to come in the following year

A great way to ensure customers are engaged with your marketing efforts is to tease them with upcoming topics.

Whether this is on your blog, through an email campaign, or in a short video, welcome your customers to 2021 and let them know what they can expect from the coming year.

It keeps people interested and informed. And your audience will remember you’ve got some kick-ass content coming up that they must read.

Tip #4: Make a bid for media coverage

Do you have something that’s coming up worth shouting about? Something you can comment on to pique the interest of a bored journalist?

PR experts say January can be a great time to come out with a bold statement or development to grab that media attention.

A quick press release could be all it takes.

Tip #5: To rebrand, or not to rebrand?

This point very much depends on your own business cycle and whether or not a rebrand is on the horizon. However, the New Year can be a great time to reinvent graphics, layouts or old content that needs an injection of energy.

Not only does it help you and your team stay fresh, but it helps customers see your brand is dynamic and changes for the betterment of your audience.

You don’t need to necessarily change everything for benefits. Even changing something as small as the right colour for your brand can increase interest in your efforts by up to 40%!

Tip #6: Trends in 2021

So your customers might know what you’re doing in 2021, but what about the industry overall?

Businesses don’t exist in a vacuum. Your landscape - filled with competitors, threats, and opportunities - changes all the time. Don’t shy away from that.

If there’s a particular industry development coming up that could cause problems, face up to it. If your industry is doing particularly well in another area, talk about it.

Whatever you do, start the conversation and show you’ve got your finger on the pulse.

Tip #7: Infographic from previous year

We all love statistics. They’re little bite-sized nuggets of news we can easily share.

So why not share your own cool stats and facts?

Obviously you don’t want to be too self-absorbed, but you can easily entertain and impress your audience with an infographic showing your performance last year – whether through sales figures, employee happiness, revenue, review scores or more.

One study showed 40% of readers respond better to graphics than text, and that infographics can increase web traffic by 12%.

Tip #8: Poll your readers

Remember the old saying: ‘If in doubt, ask.’

It’s going to be a complete waste of your time and energy writing content, sourcing images and putting together email campaigns if it’s stuff your customers don’t want.

If you are unsure what you need to focus on in your marketing, go to your customers and see what they say. Using reviews to collect valuable consumer insights can help you build a picture of where you should be heading.

Ready to go?

Sure you are – and we’ll be here to help you each step of the way.

For more content marketing tips, check out some similar blog posts here.

And if you’re serious about the voice of your customer, give our Complete Guide to Reviews a read below!


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