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Customer Experience
Coming Soon: An Updated Integration with LoyaltyLion
When customer engagement rises, loyalty, retention, spend, and reputation rise with it. Today we’re previewing an update that will keep your customer engagement rising: big updates to our integration with LoyaltyLion. LoyaltyLion is a platform for brands to create data-driven loyalty and engagement programs. Proven to increase customer retention and spend, LoyaltyLion is trusted by thousands of fast-growth ecommerce merchants worldwide. ## Here’s what you need to know about the forthcoming updates to Trustpilot and LoyaltyLion's integration.
Collecting reviews
Product Updates H1 2019
Welcome to our first ‘Product Updates’ post here on our blog. We want to give you a look into the engine room of our product, and all the continuous updates we make to Trustpilot. Some are big and some are small, but they all aim to help you create better experiences for your customers and power your business forward. Below is a quick overview of the features and upgrades we have released in 2019 so far.
Collecting reviews
The rise of the review culture
In today’s competitive world, businesses are starting to use customer feedback to stand out from the competition. Today, more shoppers than ever before read online reviews as part of their decision-making journey, making customer feedback one of the best tools for marketers out there. Indeed, it’s become essential to understand your consumers’ needs and wants in order to ensure your company is future-proof. Listening empowers you to learn from, and talk to, your customers in order to build trust and create ever-improving experiences.
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