Optimize your customer experience with a digital roundtable featuring Le Tote and Zendesk
UPDATE We had our webinar last Wednesday and if you weren't able to register for it, make sure you check out the on-demand video here. Our conversation with experts from Le Tote were incredibly insightful and they were able to talk about how they apply an omni-channel strategy in both their marketing and customer success departments.
Stick around after the general presentation - our Q&A section went a little long, but covered a lot of important topics that our viewers really cared about.
Check the webinar video below.
Quick eCommerce Tips for the Holiday Season
This article was written by Olivia (Livvy) Marsh, our Customer Marketing Coordinator.
For online retailers, the holiday season is the biggest sales season of the year providing plenty of opportunity to increase traffic, improve conversion rates, and leverage customer feedback. But how can businesses ensure they’re doing all they can to make the most of these opportunities?
Throughout the entire customer journey - from search to sale - there are strategies you can implement to increase site visitors, reduce cart abandonment, and encourage customers to choose your business over the competition.
Circle of Trustpilot: How do I increase my response rate?
Thanks for tuning into the Circle of Trustpilot-- our video blog series brought to you by our Customer Onboarding Team. As the Trustpilot network continues to grow, our goal is to make sure that everyone can optimize the benefits of working with Trustpilot and collecting customer feedback.
Our goal is to provide you with tools, tips, and tricks to best take advantage of our service. Today’s video covers one of our most frequently asked questions: How to increase review response rate when sending out feedback requests.