Building stronger customer relationships is easy with Trustpilot.

Find a plan that's perfect for you. And when you're ready to grow, we'll be there.

Start Collecting Reviews

Basic

Always free

Get Started Now
Benefits:

  • Collect feedback from your customers
  • Increase click through rates and reduce the cost of your Google ad campaigns
  • Improve your company's online presence and organic search visibility with your Trustpilot public profile page
Key Features:

  •  
  • 100 customer review invitations per month
  • Automatic Feedback Service allows you to automatically invite and collect reviews
  • Invite past customers to leave a review with 300 Kickstarts
  • Display the number of reviews you've collected on your site
  • Respond to customer reviews
  • Public profile page
  • Integrate with your ecommerce app - Magento and WooCommerce
More info

Lite

Contact to get a quote*

Request a Demo
Benefits:

  • Improve shopping cart conversions
  • Reduce website abandonment rates
  • Promote brand identity with customizable review invitation templates
Key Features:

  • Everything in Basic plus...
  • 300 customer reviews invitations per month
  • Display onsite customer reviews
  • 500 Kickstarts
  • Receive instant review notifications
  • Display TrustScore on-site
  • Customized profile page
  • Customized invitations
  • Social sharing
More info
Business Support

Support from Customer Integration Team.

Contact us using email, phone or use our easy online Support Center

Pro

Contact to get a quote*

Request a Demo
Benefits:

  • Optimize website conversions by displaying customer reviews on your website
  • Gain greater insights on how your TrustScore and review data impacts your business
  • Standout on social media by sharing ratings and reviews to Facebook and Twitter
Key Features:

  • Everything in Lite plus...
  • 1,000 customer review invitations per month
  • Facebook integration
  • 700 Kickstarts
  • Product reviews
  • Full statistics dashboard
  • Display onsite customer reviews with extended list of TrustBoxes
  • Track customer satisfaction over time with easy to use dashboard
More info
Business Support

Support from Customer Integration Team and Account Manager.

Contact us using email, phone or use our easy online Support Center

Enterprise

Contact to get a quote*

Request a Demo
Benefits:

  • Receive the support of a dedicated account manager who will work with you to maximize the value of your program
  • Gain greater business intelligence by linking your review data to your internal business systems
  • Give access to multiple users to promote trust and transparency throughout your entire organization
Key Features:

  • Everything in Pro plus...
  • 1,000 + customer review invitations per month
  • Dedicated Account Manager
  • 1,000 Kickstarts
  • Embedded Review Form - collect reviews immediately after checkout
  • Customer review segmentation with Trusted Insights
  • Full TrustBox Library with targeted TrustBoxes
  • Business Systems Integration with API access
More info
Business Support

Support from dedicated Customer Integration Team and Account Manager.

Contact us using email, phone or use our easy online Support Center

We'll help you every step of the way

We'll make your journey easy and fast get a great start with our live and local Onboarding team*

Get the most from Trustpilot with your Account Manager, who’s dedicated to making you a success*

Receive free Business Support just the way you want it - by email, Twitter, Facebook, self service and phone**

Start Collecting Reviews

* on Lite, Pro, Enterprise

(**)Multi-language Support - We provide Support in English, Danish, German, Spanish, French, Italian, Dutch and Swedish. We also have support documentation in Finnish, Russian, and Norwegian but support requests in those languages will be handled in English.

Got questions? Common answers below…

How does Trustpilot work?
Trustpilot increases your sales by helping you to collect, integrate and distribute real customer reviews. You can get started absolutely free by signing up for Trustpilot Basic, no credit card required. Or if the Basic package does not meet your needs you can signup for a Lite, Pro, or Enterprise plan.
Do you provide training if I sign up for Trustpilot Basic? What happens afterwards?
Signing up for Trustpilot basic gives you will have access to our in software setup wizard and the Trustpilot online support center. If you need additional help you may contact Trustpilot support center by sending an email.
Do you provide training if I sign up for Lite Pro or Enterprise?
Signing up for Trustpilot basic gives you will have access to our in software setup wizard and the Trustpilot online support center. If you need additional help you may contact Trustpilot support center by sending an email.
Are there any setup costs when I am ready to use Trustpilot for my business?
Nope, there are no setup costs.
How easy is it to integrate Trustpilot?
You don’t need to be a technical wizard to integrate Trustpilot. It is really as simple as copy and paste. We are happy to walk you through step by step and, if you need extra help, our Customer Success team will make sure you get Trustpilot up and running smoothly.
How long does it take to integrate Trustpilot?
In the time it takes you to make a sandwich, you can have Trustpilot fully up and running. It’s simply a matter of copying and pasting, e.g. pasting an email into a BCC field to use Trustpilot’s Automatic Feedback System.
Is my data secure?
Yes, your data is 100% secure. Our servers are protected by 24-hour surveillance. Our software and infrastructure are updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all Trustpilot plans include SSL encryption to keep your data safe.
What happens to my company’s reviews if I stop using your service
Nothing, your reviews belong to your company's profile on Trustpilot’s websites. They are here to stay.
What payment methods do you support after I have selected a paid plan?
We accept wire transfer, PayPal and major international credit cards including Visa, Visa Electron, JCB, MasterCard and Maestro.
How long am I bound to a plan for?
Trustpilot’s starting contract is 12 months, prepaid. We’re confident that you’ll see results.
I need help, what do I do?
Give us a call on 1-844-661-9927 if you have any questions or concerns. We’ll take care of you.