Review Invitations

You just have to ask

Never miss an opportunity for customer feedback. Start earning more verified reviews more quickly, so you can start celebrating the uptick in ROI.

Get a demo
Trustpilot review invitation email example

Did you know?

People will choose a product with more reviews over a similar product with a higher rating but fewer reviews. *

File upload

Get your profile off to a kicking start

Instantly boost the number of reviews you have by sending invites to a large group of past customers. You have 90 days to upload contacts for invitations. With fresh customer feedback to work with, you can get busy turning it into value for your business.

Trustpilot Kickstart Invitations
Trustpilot Automatic Invitation Settings - WOOOD
Automated Invitations

Optimize invitations to get more reviews

Automatically invite customers to write reviews at key engagement points using our own automated feedback solution, or with turnkey integrations with top eCommerce platforms and marketing tools. Then sit back and watch the reviews pile in.

Embedded Review Form

Let customers leave reviews on your site

Keeping people on your site to write a review can be better than asking them to click elsewhere. That’s why our Connect module allows you to add our Embedded Review form on your site.

Trustpilot Embedded Review Form

Additional features

Company API Link

Generate an API Link to include in your email service to invite customers to leave a review on your Company Profile Page.

Invitation templates

Trustpilot's review invitation email templates are continually tested and optimized to get you a ton of customer reviews. Templates are available in 16 languages and are fully customizable to match your brand and style.

Reminder emails

Looking for even more reviews? Trustpilot reminder emails are a friendly, automated poke to your customers that collect an additional 35% more reviews on average.

How it works

1. Invite past customers

You have 90 days from sign up to upload past orders and send reviews invitations in bulk.

2. Automate your review collection

Start collecting reviews in a few clicks by using any of our integrations. Or add bcc email to Trustpilot from your order confirmation to trigger the Automatic Feedback Service.

3. Build something bespoke

If you’re looking for a more customized invitation process, use Trustpilot’s API to send review invitation links by SMS, QR codes, Support Chat, or any method that best suits your business.

zChocolat Logo

zChocolat uses Trustpilot APIs to get reviews from customers, and creates a custom invitation through support calls.

Read case study
zChocolat promo photo of hands holding chocolate

Our plug-and-play integrations make getting Trustpilot reviews a snap.

Get reviews in a few clicks

Adobe Commerce LogoShopify LogoWooCommerce LogoPrestaShop Logo
See integrations

This may also interest you...

Trustpilot ratings on Google search - Review SEO
Review SEOStand out in search results

Climb to the top of search. Make your brand more visible in both paid and organic search, and drive more traffic to your site with Trustpilot reviews.

Read more

Reply to Trustpilot Reviews illustration
Customer engagememtRespond to Reviews

Write back to your customers to thank them, solve issues, and show the world that you genuinely care about your customers. Trustpilot makes it easy to keep up with all your reviews with notification emails and smart integrations.

Read more

Example of a Trustbox widget
Trustpilot WidgetsTurn reviews into revenue

Display Trustpilot reviews on your site with Trustpilot widgets. With a cut and paste of code, you can increase conversion and sales by sharing Trustpilot reviews on your site, email signatures, and newsletters.

Read more

Want to see which review invitation method is right for you?

Request a demo

WordPress Logo in grey with transparent background
Grey Western Union Logo on transparent background
Staples Logo - transparent background
Sage Logo on transparent background