Review invitations

Get great reviews by simply asking your customers about their experience.

Trustpilot review invitation email example

Did you know?

* Study from the Association for Psychological Science

File upload

Instantly boost the number of reviews you have by sending invites to a large group of past customers. You have 90 days to upload contacts for invitations. With fresh customer feedback to work with, you can get busy turning it into value for your business.

Automatic Feedback Service

Maximize the amount of reviews for your business. Send review request emails to your customers after every purchase, and automate the process so there’s no extra work for you.

Trustpilot Automatic Invitation Settings - WOOOD

Embedded Review Form

Keeping people on your site to write a review can be better than asking them to click elsewhere. That’s why our Connect module allows you to add our Embedded Review form on your site.

Additional features

Company API Link

Generate an API Link to include in your email service to invite customers to leave a review on your Company Profile Page.

Invitation templates

Trustpilot's review invitation email templates are continually tested and optimized to get you a ton of customer reviews. Templates are available in 16 languages and are fully customizable to match your brand and style.

Reminder emails

Looking for even more reviews? Trustpilot reminder emails are a friendly, automated poke to your customers that collect an additional 35% more reviews on average.

How it works

1. Invite past customers

You have 90 days from sign up to upload past orders and send reviews invitations in bulk.

2. Automate your review collection

Start collecting reviews in a few clicks by using any of our integrations. Or add bcc email to Trustpilot from your order confirmation to trigger the Automatic Feedback Service.

3. Build something bespoke

If you’re looking for a more customized invitation process, use Trustpilot’s API to send review invitation links by SMS, QR codes, Support Chat, or any method that best suits your business.

zChocolat uses Trustpilot APIs to get reviews from customers, and creates a custom invitation through support calls.

Read case study

zChocolat promo photo of hands holding chocolate

Get reviews in a few clicks

Our plug-and-play integrations make getting Trustpilot reviews a snap.

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Review Invitations

The simple way to receive more reviews