NEW! Updated plans and pricing coming in January 2020
Trustpilot plans & pricing
FREE is:
A basic starter package that makes it easy to collect and respond to reviews.
Lite
From $349
- Showcase reviews on your website & clearly demonstrate marketing ROI.
LITE is:
Everything in Free plus more review email invitations and Lite makes it easy to showcase your stars and TrustScore on your website with a variety of Trustboxes best suited for you.
Pro
From $599
- Give your marketing & sales a significant boost with a wide range of customizable tools.
PRO is:
A comprehensive, ready-to-go solution that makes it easy to collect, respond, analyze, and showcase reviews to help improve ALL your sales and marketing efforts.
Enterprise
Custom
- Full access to Trustpilot Business with superior integrations, data protection & account management.
ENTERPRISE is:
Everything in Pro and ideal for growing & established brands that require a customizable review solution.
FreeFree signup$0per month | LiteFree demoFrom $349per month (paid annually) | ProFree demoFrom $599per month (paid annually) | EnterpriseGet a quoteCustomtailored to your business | |
|---|---|---|---|---|
| Standard Trustpilot service | ||||
Trustpilot company profile page | ||||
New review notifications | ||||
Respond to reviews | ||||
Unlimited basic review invitations | ||||
Request reference number | ||||
Remove ads on company profile page | ||||
| Build your reputation & collect reviews | ||||
Kickstart Credits | 0 | 0 | 300 | 1500 |
Verified invitations | 100 / month | 300 / month | 1000 / month | 1000+ / month |
PrestaShop, Magento, WooCommerce, Shopify and BigCommerce apps | ||||
Invitation reminders | ||||
Personalised sender email address | ||||
Customised review invitations | ||||
Trustpilot API | ||||
Business generated links | ||||
Embedded review form | ||||
| Drive traffic | ||||
Google Seller Ratings | ||||
Bing & Yahoo Merchant Reviews | ||||
| Increase conversions | ||||
Free TrustBox widget | ||||
Starter TrustBox library | ||||
TrustBox Optimizer | ||||
Advanced TrustBox library | ||||
| Social media integrations | ||||
One-click sharing to Twitter, Google+, Facebook, LinkedIn | ||||
Automated Facebook sharing app | ||||
Hootsuite integration | ||||
Zendesk review response | ||||
| Improve service and retention | ||||
Overview statistics | ||||
Full statistics and analytics | ||||
Multiple user login | ||||
Google Search dashboard | ||||
Export review data | ||||
Trustpilot API to integrate with existing tools | ||||
Review insights | Add-on | Add-on | ||
| Dedicated customer success team | ||||
Online support center | ||||
Email support | ||||
Live onboarding | ||||
Phone support | ||||
Customer success manager | ||||
| Product reviews | ||||
PrestaShop, Magento, WooCommerce & Shopify app integration | Add-on | Add-on | ||
Trustpilot API for collecting and displaying product reviews | Add-on | |||
Import product reviews | Add-on | Add-on | ||
Product review TrustBox widget | Add-on | Add-on | ||
SEO TrustBox with Rich Snippet stars | Add-on | Add-on | ||
| Review tagging | ||||
Manual review tagging | Add-on | Included | ||
Automated review tagging | Add-on | Included | ||
Targeted TrustBox | Add-on | Included | ||
References
What our customers say about us
Revel Systems: How using Trustboxes on their site led to a 16% increase in conversions
"Online reviews are a huge part of the purchase cycle. Every business gets the occasional negative review, but having online reviews is immensely helpful because customers want to know more about your business without having to do a ton of laborious research. Most importantly, your customers want to hear from their peers about their experience with your product." - Revel Systems
How Just Mortgage Brokers increased conversions 57% with reviews
“Online reviews are massively important for everyone. We have higher quality leads. We get more business and more money coming in. Overall, it’s improved morale and made us better as a company.” - Just Mortgage Brokers
Frequently Asked Questions
How does Trustpilot work?
Trustpilot helps you to collect, integrate and distribute real customer reviews. You can get started absolutely free by signing up for Trustpilot Free, no credit card required. Or if the Free package does not meet your needs you can sign up for a Lite, Pro, Enterprise plan.
Do you provide training when I signup for the Free account? What happens afterwards?
With the Trustpilot Free account, you can access the Support Center anytime you have any questions about setting up your account. If you need additional support, you can connect with a Support Agent using the Live Chat tool within our software.
Do I have to pay when I sign up for Trustpilot?
No, you do not have to pay anything when you sign up for a Free Trustpilot account online. The Free account gives you limited access to our tools that will help you get started with collecting reviews from your customers. When you are ready for more access, please contact your Trustpilot agent to upgrade your account.
How long does it take to integrate Trustpilot?
In the time it takes you to make a sandwich, you can have Trustpilot fully up and running. It's simply a matter of copying and pasting, e.g. pasting an email into a BCC field to use Trustpilot's Automatic Feedback Service.
Is my data secure?
Yes, your data is 100% secure. Our servers are protected by 24-hour surveillance. Our software and infrastructure are regularly updated with the latest security patches. Our network is protected by an enterprise-class firewall, and all Trustpilot plans include SSL encryption to keep your data safe.
What payment methods do you support after I have selected a paid plan?
We accept wire transfer, PayPal and major international credit cards including Visa, Visa Electron, JCB, MasterCard and Maestro.
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