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Freshworks

Manage Trustpilot reviews from within Freshwork's customer service and engagement platform, Freshdesk.

Categories
Customer Support
Collections
Respond to Reviews
Resources
Integration

Developed by: Spritle

Support Email: spritlesupport@freshworks.com

About Freshworks

The ultimate customer-for-life software suite! Engage your customers at every step of their journey. Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. Our platform includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer, Freshconnect and Freshrelease. 

Freshworks and Trustpilot

Put reviews and customer feedback at the heart of your businesses to improve their customer engagement. Create a Freshdesk ticket each time a new Trustpilot review is posted. Reply directly from Freshdesk and responses will publish on the review in Trustpilot. Use the integration to manage all your reviews from Freshdesk without logging into Trustpilot or changing your existing customer service workflow.

Media

  • Freshworks integration