Ometria
Send automated post-purchase Trustpilot product and service review invitations using Ometria, helping your brand to deliver feedback and grow your reputation effortlessly.
Developed by: Ometria
Support Email: support@ometria.com
About Ometria
Ometria is the only CDXP built for retail, connecting customer data with AI-powered insights and segmentation to deliver personalized, multichannel campaigns that drive loyalty and increase revenue.
Ometria and Trustpilot
Enhance your customers' post-purchase experience by easily requesting service and product reviews with automated, personalized Trustpilot invitations through Ometria. Send review requests based on customer actions—like completing a purchase—to boost social proof and build brand credibility with authentic feedback.
Tailor your Trustpilot service and product review invites' timings using the Ometria integration's built-in customization options to ensure your customers receive a Trustpilot review invite at the most impactful time, allowing you to maximize the chance of receiving another review to further establish your brand's reputation.
Use cases
- Automate your post-purchase Trustpilot product and service review invitations
Automate product and service review invites to reach your customers at a time you choose after they make a purchase. Ometria’s integration triggers these requests, inviting customers to share their experience on Trustpilot. This fully automated process is timed to align with the customer journey, typically a few days post-purchase, ensuring fresh and thoughtful feedback.
- Use Ometria's customer segmentation for more impactful review invitations
Ometria’s robust segmentation capabilities allows your business to better target your specific customer segments with review requests based on relevant criteria (e.g., frequent buyers, first-time purchasers). Ensuring that feedback is collected from a diverse and relevant sample of the customer base, giving retailers better insights into their customer experience.