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Manage Trustpilot reviews from within Freshwork's customer service and engagement platform, Freshdesk.

The ultimate customer-for-life software suite! Engage your customers at every step of their journey. Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. Our platform includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer, Freshconnect and Freshrelease. 

Trustpilot and Freshworks

Put reviews and customer feedback at the heart of your businesses to improve their customer engagement. Create a Freshdesk ticket each time a new Trustpilot review is posted. Reply directly from Freshdesk and responses will publish on the review in Trustpilot. Use the integration to manage all your reviews from Freshdesk without logging into Trustpilot or changing your existing customer service workflow.

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