Reputation Studio by 1440

Reputation Studio leverages the power of Artificial Intelligence to help companies gain consumer trust by monitoring and responding to reviews from multiple locations, products, and apps from one central dashboard. Studies show that 66% of people have used social media for customer service now and prefer it over a traditional call center.

Take control of your reputation from inside Salesforce. Reputation Studio by 1440 aggregates Trustpilot reviews into one single dashboard to streamline the process of monitoring and responding to reviews. This integration enables businesses to monitor, analyze, and respond to Trustpilot reviews directly from within Salesforce. Address customer feedback and easily engage with customers all within Salesforce.

• Automatically create customer cases when a new review is provided by a customer
• Leverage AI to understand true customer sentiment.
• Capitalize on upsell opportunities from returning customers and gain valuable competitor insight.