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Yext

Manage location-based Trustpilot reviews directly in the Yext platform.

Categories
Location Management, Reputation Management
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Respond to Reviews
Resources
Support

Developed by: Yext

About Yext

Yext is a knowledge engine platform that helps brands deliver official answers to consumer questions. The platform helps businesses manage all of the public facts that they want consumers to know across the digital ecosystem. It also provides precise, accurate, and current answers to location-based queries that are conducted across the web and mobile applications and voice and AI engines.

The customer journey starts with a question, and online reviews are one of the first places people turn for answers when deciding whether or not to transact. It has never been more important for businesses to manage their online reputation. Yext’s integration with Trustpilot makes it possible for businesses to monitor and engage with reviews at the location level directly in our platform.
Marc Ferrentino, Chief Strategy Officer at Yext

Yext and Trustpilot

Yext users can monitor and respond to their Trustpilot local reviews in real time, in the same place they manage reviews from other channels. The integration provides a streamlined solution to improve customer experiences and brand reputation. The integration is available to businesses using Yext Reviews, and collecting Local Reviews with Trustpilot.

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Manage Trustpilot Local Reviews in Yext