Learn From Your Customers

Understanding COVID-19’s impact on business + imagining a post-pandemic world

Monday, June 14, 2021
Consumer Insights from the pandemic and what this means for businesses

This year, we took a deep dive into global consumer review data on our platform to uncover some of the trends and challenges from 2020, look at some of the most impacted industries and imagine what the future could look like. In this report, we’ll explore our data and deliver some actionable tips to survive and recover from times of crisis.

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