AfterShip
Collect, manage, respond to, and showcase verified Trustpilot service reviews with AfterShip.
Developed by: AfterShip
Support Email: partner@aftership.com
About AfterShip
AfterShip is a global, online branded shipment tracking platform with built-in review functionality that allows users to automate timely review collection, drive conversion, and streamline review management.
AfterShip and Trustpilot
Simplify your review management with AfterShip and Trustpilot. This integration automatically syncs your business’ Trustpilot service reviews with AfterShip Reviews, making it simple to use delivery status triggers to send Trustpilot review invites, respond to reviews, and showcase your customer feedback, all from one platform.
With this integration, your customer-facing teams can manage reviews from a single platform, enhancing review conversion rates and boosting your brand's reputation by leveraging customer feedback.
Media
Use cases
- Automatically trigger Trustpilot review invitations
With AfterShip Tracking's shipment status data, you can set up your Trustpilot review invitation based on specific triggers. By leveraging accurate timing, you can achieve a 15% higher review conversion rate and minimize negative reviews related to shipments.
- Showcase Trustpilot reviews and TrustScore using AfterShip Reviews Widget
AfterShip Reviews provides a widget feature that enables you to display all your reviews including those from Trustpilot and your TrustScore. Each Trustpilot review displayed will have a Trustpilot badge. When users click on the badge, it will redirect them to the corresponding Trustpilot reviews page, ensuring transparency and authenticity.
- Seamlessly respond to your customers' Trustpilot service reviews
By syncing your Trustpilot service reviews with your AfterShip Reviews, empower your customer-facing teams with the ability to seamlessly manage and respond to Trustpilot reviews. Responses to these reviews are automatically published against the original review on Trustpilot, demonstrating your business' commitment to transparency and value of customer feedback.