Get the most out of your
Trustpilot Reviews

Get the latest SEO trends, learn marketing tips, discover how to leverage the power of customer reviews. Find Trustpilot demo videos, whitepapers and much more. Or get the latest insights delivered straight to your inbox.

Featured articles

trustpilot new machine learning tool
Consumer Insights
Introducing Trustpilot's new machine learning tool: Review Insights
Once upon a time, artificial intelligence was only limited to sci-fi novels and films as some kind of evil, disruptive rogue force. Today? Well you’ve probably chatted with a customer service rep this week who was in fact a robot. And who knows - maybe this blog has been written by another bot. The thing is this: AI-powered chatbots, analysis tools, and even content creation bots, have all become more common. According to [Salesforce](https://www.salesforce.com/form/conf/2017-state-of-marketing/), 51% of companies already use some form of machine learning, and another 25% plan to adopt AI technology in the next two years. A recent Trustpilot study found that 88% of of businesses that use Trustpilot say it is important for them to be "able to track, monitor and analyse the ratings and reviews". So we created Review Insights - a new Trustpilot tool that allows you to learn what customers expect from different parts of your business. Here’s why you should be using it.
Articles
2019-02-22
trustpilot valentine's day campaign
Social Proof
#ShareTheTrustpilotLove Campaign
We asked, you shared! This month, we celebrate the season of love by asking both customers and reviewers to #ShareTheTrustpilotLove to their social channels for Valentine’s Day. We received a lot of amazing entries, but at the end of the campaign, we had to choose a few of our favourites. Shoutout to the following companies for sharing the Trustpilot love 💕!
Articles
2019-02-20
building and retaining trust
Building Credibility
How to build trust to acquire (and retain) subscription customers
Subscriptions took the eCommerce world by storm a few years ago and show no signs of slowing down anytime soon. Boasting some great benefits for customers like convenience, flexibility and efficiency, it’s no surprise that there are subscription boxes for almost every product or niche out there. Plus, they’re fun! Who doesn’t love getting a gift in the mail? Along with great perks for customers, [subscriptions](http://bit.ly/2qn06oW) also have a ton of benefits for your business. [Recurring revenue](https://blog.boldcommerce.com/create-consistent-revenue-with-recurring-billing), higher conversions, and creating loyal brand advocates are just the beginning. Managing current affairs and planning for your company’s future is easier with foreseeable revenue, which allows you to allocate your expenses and revenue accordingly. Want to increase your marketing spend but don’t know if you can afford it? Estimating profits is easier than ever! Not to mention, order predictability allows you to properly control your inventory. You’ll know exactly how many orders are coming in this month, and where they’re being sent. Ready to get subscriptions up and running for your business?! Great! But, keep in mind that acquiring and keeping valued subscription customers is not a set-it-and-forget-it kind of deal. You have to create and maintain trust throughout the buyer journey and long after they’ve subscribed. The good news? Building and maintaining trust is easier than you think if you follow these valuable tips:
Articles
2018-11-02
icon-guide
Schedule a demo today!
Learn how reviews can help you build trust, engage your customers, and improve your marketing and sales.
Request a Live Demo

Latest articles

trustpilot new machine learning tool
Consumer Insights
Introducing Trustpilot's new machine learning tool: Review Insights
Articles
02/22/2019
Getting started with Trustpilot Pro
Collecting reviews
Getting started with Trustpilot Pro: from sign up to success
Articles
02/21/2019
trustpilot valentine's day campaign
Social Proof
#ShareTheTrustpilotLove Campaign
Articles
02/20/2019
can reviews cure trust in advertising
Consumer Insights
Can online reviews revive consumer trust in advertising?
Guides and reports
02/15/2019
Priory direct journey Trustpilot reviews
Consumer Insights
Priory Direct tell us more about their Trustpilot journey
Customer stories
02/14/2019
recruitment company uses reviews
Building Credibility
Gough Recruitment reveal how they leverage Trustpilot reviews
Customer stories
02/12/2019
Trailfinders holiday
Social Proof
Why social proof is the gold standard for trustworthy travel
Customer stories
02/11/2019
ZipRecruiter Case Study Hero
Customer Experience
How ZipRecruiter reviews powered the business forward
Customer stories
02/07/2019
frontpage-proof-icon-3
Begin collecting reviews today
Free Trustpilot account
trustpilot-blog-more-is-better-why-review-quantity-matters-1
Building Credibility
More is better: Why review quantity matters for social proof
Articles
02/04/2019
Times Square Ads
Consumer Insights
Trustworthiness in advertising: what consumers have to say
Guides and reports
01/30/2019
Wildland trekking Trustpilot case study online reviews
Collecting reviews
How online reviews power Wildland Trekking's journey to greatness
Customer stories
01/23/2019
Load more articles

Do you trust us with your inbox?

You should — we’ll pick out the latest articles, industry reports, and webinars on review culture and deliver them straight to your inbox.