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Collecting reviews
[VIDEO] Collecting customer reviews with Trustpilot
The truth is, there’s no one size fits all approach to collecting customer feedback. Whether you’re looking to improve sales conversions, catch the right eyes in search results, or better understand your customers, reviews can help get you there — and Trustpilot is a great place to start. Check out the 2 minute video below to learn exactly what collecting reviews with Trustpilot can do for you.
Customer Experience
How Eventyrsport offers a stellar eCommerce customer experience with reviews
Having established a truly impressive number of outdoor apparel and equipment retail locations across Denmark and Sweden, it wasn’t until Eventyrsport built their eCommerce presence that they began to see customer reviews as a necessity for their business. Inspired by the explosive effect social proof and customer reviews tend to have on conversion rates for online stores, Eventyrsport joined Trustpilot in 2011 and haven’t looked back since. In fact, their use of Trustpilot has grown along with their business. For Eventyrsport, Trustpilot reviews have evolved from a simple conversion boosting tactic to a valuable feedback loop with their customers, allowing them to ace the customer experience — every time. Don’t miss their video below presented by Lars Søresen, the founder and CEO of Eventyrsport.
Social Proof
The importance of social proof in FinTech
According to KPMG, FinTech investment across the world doubled to $111.8 billion in 2018, with the US, China and the UK leading the way. In today’s crowded marketplace, standing out from the competition is getting harder and harder. In 2019, online shoppers care more about online reviews than ever before, and are more likely to trust brands which value great customer experience and customer service. In fact, today, customer experience is seen as the most important differentiator for emerging brands. But how can you make sure your brand delivers great experiences to everybody?
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