HubSpot
Collect customer reviews on your own terms using HubSpot triggers for Trustpilot review invitations
Developed by: Trustpilot
Support Email: support@trustpilot.com
About HubSpot
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
HubSpot and Trustpilot
Sending review invitations is seamless with Trustpilot's app for HubSpot. Collect verified reviews at scale using HubSpot triggers that make it easy to ask all your customers to leave feedback. Reach customers after a closed deal or closed service ticket when they’re feeling positive about their interactions with your business. 94% of companies that get most of their Trustpilot reviews via automated invitation methods like HubSpot are rated either Excellent or Great.
Media
Use cases
- Engage customers at the right time in their journeys
Trigger review invitations to customers after a closed deal or closed service ticket in HubSpot when they’re feeling positive about their interactions with your business. Companies that actively invite customers to write reviews have a higher average TrustScore compared to companies who rely on organic reviews.
- Improve Google Ads performance with Store Ratings
Trustpilot is an official Google Review Partner, so reviews collected through Trustpilot's HubSpot app provide user-generated content that can count toward Google Store Ratings which can increase Google Ads' click-through-rates by up to 10%.
- Expand your brand reach with reviews that drive conversions
Use your reviews, collected at scale through HubSpot, to grow a library of authentic, user-generated content. Leverage reviews in marketing and sales channels to attract customers and drive conversions. Businesses using review content on their websites see a median increase of 23% in website conversions.