Back to Directory
 logo

Slack

Use Slack to receive and reply to your Trustpilot reviews.

Categories
Helpdesk
Collections
Respond to Reviews
Resources
Support

Developed by: Trustpilot

Support Email: support@trustpilot.com

About Slack

Slack is where work flows. It's where the people you need, the information you share, and the tools you use come together to get things done.

Slack and Trustpilot

With Trustpilot for Slack, your team can centralize your work within Slack to save time and respond more quickly. Responding quickly proves you take customer feedback seriously to turn first time buyers into repeat customers and your best advocates. Easily manage and respond to customer feedback with our integration for Slack.


  • Post new reviews to public or private Slack channels.
  • Use dedicated Slack channels to sort and manage your reviews (for example: by star rating or by domain).
  • Respond to reviews in Slack and the replies will appear publicly on the Trustpilot review.