Zendesk

Consolidate your customer review management

Manage Trustpilot reviews from within Zendesk's customer service and engagement platform.

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79% of consumers say that when a company responds to negative reviews and comments, it increases their trust in the brand.

Streamline review management

Use this integration to manage reviews from Zendesk without logging into Trustpilot or changing your existing customer service workflow. Each new Trustpilot review automatically creates a Zendesk ticket. Reply directly from Zendesk and automate tasks with triggers and macros.

This integration is available to Trustpilot users with a paid plan.

Trustpilot integrations with Zendesk, Hootsuite and Slack

Connect to Zendesk without any coding

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1. Connect your accounts

From your Zendesk Admin, find Trustpilot in the Marketplace. Follow the instructions to connect.

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2. See reviews as Zendesk tickets

New Trustpilot reviews will begin to appear as Zendesk tickets.

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3. Respond to reviews

Read, reply to, tag, share, and report the review from within Zendesk.

Read the full guide

Display great reviews on your store today

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