The Complete Guide to Reviews

Monday, March 19, 2018

Consumer reviews can provide much more than just feedback on products and services, it also provides a way to attract more visitors to your website and a higher click-through rate.

Reviews that your company receives from consumers can be a way to generate a stronger brand awareness by earning Google Seller Ratings or by using those reviews to create user-generated content. This is valuable social proof that attracts customers to your site and helps them feel more encouraged to purchase products and services.

That's why we created a guide that explains the impact of consumer reviews and the ways your business can use them to build a stronger brand, while seeing an increase in consumer interaction with your site and revenue for your business.

Interested in finding out more? Downdload your free copy below!

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Announcing Trustpilot’s first research report, the Consumer Behavior and Expectations: The 2017 Holiday Shopping Report. This report analyzes over 1 million global reviews and 13,000 consumer responses to help retailers understand and exceed consumer expectations this upcoming holiday season (November and December). By looking at past consumer activity from the 2015 and 2016 holiday season, we’re able to explore how consumers feel during this active shopping season and help retailers react and adapt to this behavior.